Privacy Policy
At The Howling Wick, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or interact with us.
1. Information We Collect
When you visit our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
- Browsing Information: IP address, browser type, pages visited, and interactions with our website.
- Cookies & Tracking Technologies: We use cookies to enhance your browsing experience and analyze website performance.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Improve our website and services
- Send order updates and promotional emails (you can opt out anytime)
- Respond to customer inquiries and provide support
- Prevent fraud and enhance website security
3. How We Protect Your Information
We take reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, so we encourage you to use strong passwords and protect your account information.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
- Payment processors (to complete transactions securely)
- Shipping providers (to deliver your order)
- Third-party analytics services (to improve our website)
- Legal authorities (if required by law)
5. Your Rights & Choices
- Access & Update: You can request to access or update your personal information.
- Opt-Out: You can unsubscribe from promotional emails anytime.
- Cookies: You can adjust your browser settings to decline cookies.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: CustomerSupport@TheHowlingWick.com
Phone: 657.647.7572
Thank you for trusting The Howling Wick! ✨
COME SEE US!
Come see the Howling Wick at Pecan Park Flea Market every Saturday and Sunday, unless our candles have been invited somewhere fancy!
You can also order online at our
Etsy and Shopify shops! https://thehowlingwick.etsy.com
https://the-howling-wick.myshopify.com
Please check here or our Events Calendar (coming soon) to see where we’ll be pouring the magic next!
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